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With senior experience and in-depth understanding of domestic and international regulations, the Panacro PV team provides professional and high quality service for pharmacovigilance throughout the product lifecycle.
Customer development and follow-up visits
Develop customers according to the company's assignments and independently complete customer development, follow-up and visits, including but not limited to, acquiring contact information, establishing communication channels, and conducting analysis on customer pipeline and potential value for new customers; conduct daily follow-up visits to customers with established contact channels and regular updates of all information.
Improve relevant follow-up records and collect information according to the Specification for Daily Commercial Work, and update the data acquired in CRM in a timely manner;
Conduct regular (monthly/quarterly/yearly）analysis of follow-up clients; timely optimize the list of follow-up clients;Conduct regular follow-up visits to cooperated customers to obtain customer satisfaction information, timely feedback it to the company, and cooperate with the company to deal with related customer satisfaction issues.
Sales opportunity follow-up
Work on the whole process of sales opportunity follow-up independently.
Conduct feasibility analysis of acquired sales opportunities and report to the company on the decision of whether to follow up.
Develop plans for sales opportunity follow-up
Coordinate and organize internal and external resources of the company to complete the organization planning and implementation of bidding activities, if need.
Organize the company's external resources to completing the plans for sales opportunities as the responsible person, and organize all departments to analyze the offer parameters and finalize the offer.
Regularly analyze acquired sales opportunities and optimize the list of follow-up sales opportunities in a timely manner; regularly analyze, summarize, and report on sales opportunities to assist the company in achieving established sales targets.
Conduct business negotiations for intentional sales opportunities, be responsible for drafting and signing of business contract, as well as payment collection.
Reach agreements in sales opportunities, organize internal handover arrangements and complete written handover forms.
Regularly follow up on contracts converted from sales opportunities, to collect, summarize and report on customer satisfaction information, and to assist the company in dealing with customer satisfaction issues."